Shipping policy

Your order will be delivered to you by our delivery partner APC on the date stated in the Order Confirmation, unless there is an event outside of our control. If we are unable to meet the estimated delivery date or time because of an event outside of our control, we (or our delivery partner APC) will contact you with a revised estimated delivery date and time.
Delivery will be completed when the Products are delivered to the address stated in the Order Confirmation (so please make sure that the delivery details you provide are accurate as we cannot be responsible for any delayed or failed deliveries as a result of your error).
You are responsible for making suitable arrangements to receive your delivery. To keep the Products as fresh as possible please make sure you or someone instructed by you is able to take delivery of the Products. If you are not able to take delivery of the Products, please use the special instructions field in the order process to instruct us where to leave your order, we will then inform our delivery partner where to leave your Products. Please note that, if no special instructions are given and no one is able to take delivery of the Products, our delivery partner will leave the Products outside the property at the address stated in the Order Confirmation (and the Products are your responsibility from this point).
You are responsible for the care of the Products once delivery is completed. The Products should be refrigerated immediately following delivery.
Unfortunately, we are unable to deliver outside of the UK or to UK addresses in certain locations (details of which can be found on the Delivery Information page of our Website).